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GITBOOK-526: Reorg Salto KS setup instructions
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DebbieAtSeam authored and gitbook-bot committed Jan 18, 2025
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2 changes: 2 additions & 0 deletions docs/api/user_identities/update-a-user-identity.md
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# Update a User Identity

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---
description: Learn how to connect your Salto KS access control system to Seam.
---

# Salto KS Setup Instructions

To connect the Salto KS ACS to Seam:
This topic describes how to connect your Salto KS sites to Seam.

1. Create a [Connect Webview](../../core-concepts/connect-webviews/), including `salto_ks` in the set of [`accepted_providers`](../../api-clients/connect_webviews/#connect_webview-properties).
2. Display the Connect Webview and perform the following steps:
* If the Connect Webview displays multiple brand options, select **Salto KS**.
* In the **Enter your credentials** dialog, type your username and password for the Salto KS web app.
## Prerequisites

Note the following restrictions:
Note the following requirements before connecting your Salto KS access control system to Seam:

* You must use a Salto KS production environment account to connect to Seam. You cannot use "Accept Environment" credentials.\
To confirm that your Salto KS account is a production environment account, note the Salto KS dashboard URL. Make sure that the subdomain within this URL is `app`, for example, `https://app.saltoks.com`.
### Site Admin

A subdomain of `app-accept`, for example, `https://app-accept.saltoks.com`, indicates an "Accept Environment" that you cannot connect to Seam.
* You must use a Salto KS web app user account that has "Site Admin" rights.
* Select the Salto KS sites that you want to integrate with Seam.
You must use a Salto KS web app user account that has "Site Admin" rights.

{% hint style="success" %}
Make sure that your installer has released your Salto KS sites. Seam cannot perform actions on unreleased Salto KS sites.
{% endhint %}
* Confirm that you will allow Seam to add the requisite admin user to your Salto KS site for the integration with Seam, click **Allow and Continue**.
### Salto KS Production Environment

You must use a Salto KS production environment account to connect to Seam. You cannot use "Accept Environment" credentials.

To confirm that your Salto KS account is a production environment account, note the Salto KS dashboard URL. Make sure that the subdomain within this URL is `app`, for example, `https://app.saltoks.com`.

A subdomain of `app-accept`, for example, `https://app-accept.saltoks.com`, indicates an "Accept Environment" that you cannot connect to Seam.

### Released Salto KS Sites

Make sure that your installer has released your Salto KS sites. Seam cannot perform actions on unreleased Salto KS sites.

***

## Setup Process

To connect the Salto KS ACS to Seam:

1. Create a [Connect Webview](../../core-concepts/connect-webviews/), including `salto_ks` in the set of [`accepted_providers`](../../api-clients/connect_webviews/#connect_webview-properties).
2. Display the Connect Webview and perform the following steps:
1. If the Connect Webview displays multiple brand options, select **Salto KS**.
2. In the **Enter your credentials** dialog, type your username and password for the Salto KS web app.
3. Select the Salto KS sites that you want to integrate with Seam.
4. Confirm that you will allow Seam to add the requisite admin user to your Salto KS site for the integration with Seam, click **Allow and Continue**.

{% hint style="warning" %}
Do not suspend or remove the Seam Integration admin user from your Salto KS site.
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36 changes: 27 additions & 9 deletions docs/device-guides/salto-locks.md
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## Setup Instructions

To control Salto KS devices using Seam, you must prompt owners of these devices to perform the following steps:
This section describes how to connect your Salto KS devices to Seam.

### Prerequisites

Note the following requirements before connecting your Salto KS access control system to Seam:

#### Site Admin

You must use a Salto KS web app user account that has "Site Admin" rights.

#### Salto KS Production Environment

You must use a Salto KS production environment account to connect to Seam. You cannot use "Accept Environment" credentials.

1. Create an account in the [Salto KS app](https://app.saltoks.com/) if you have not done so already.\
You must use a Salto KS production environment account to connect to Seam. You cannot use "Accept Environment" credentials.\
To confirm that your Salto KS account is a production environment account, note the Salto KS dashboard URL. Make sure that the subdomain within this URL is `app`, for example, `https://app.saltoks.com`.
To confirm that your Salto KS account is a production environment account, note the Salto KS dashboard URL. Make sure that the subdomain within this URL is `app`, for example, `https://app.saltoks.com`.

A subdomain of `app-accept`, for example, `https://app-accept.saltoks.com`, indicates an "Accept Environment" that you cannot connect to Seam.
2. In the Salto KS app, add your Salto KS devices.
A subdomain of `app-accept`, for example, `https://app-accept.saltoks.com`, indicates an "Accept Environment" that you cannot connect to Seam.

#### Released Salto KS Sites

Make sure that your installer has released your Salto KS sites. Seam cannot perform actions on unreleased Salto KS sites.

***

### Setup Process

To control Salto KS devices using Seam, you must prompt owners of these devices to perform the following steps:

{% hint style="success" %}
Make sure that your installer has released your Salto KS site. Seam cannot perform actions on unreleased Salto KS sites.
{% endhint %}
1. Create an account in the [Salto KS app](https://app.saltoks.com/) if you have not done so already.
2. In the Salto KS app, add your Salto KS devices.
3. Note your login credentials for the Salto KS app, and use these credentials to log in to the [Seam Connect Webview](../core-concepts/connect-webviews/) to add your devices to Seam.
* During the Connect Webview process, click **Allow and Continue** to confirm that you will allow Seam to add the requisite admin user to your Salto KS site for the integration with Seam.

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