Minor additions

Made changes for clarity and completeness' sake.

Removed the recommendation to flood Kion support with tickets, for now.

src/kion/features/best_practices.md

@@ -1,12 +1,18 @@
 # Getting Started With Kion
 
+```admonish warning
+This page is a work in progress and is subject to change.
+```
+
 ## User Management
 
 1. Don't attempt to create users in Kion. Users are created automatically when they log in for the first time.
 
-2. When creating User Groups, use the following naming convention: `<project>-<role>`. For example, for the project `dit-cscn-aip-test-001`, if you're creating a user-group for users, you would name it or `dit-cscn-aip-test-001-users`.
+2. When creating User Groups, please use the following naming convention: `<project>-<role>`. 
+
+    For example, for the project `dit-cscn-aip-test-001`, if you're creating a User Group for regular users, you would name it or `dit-cscn-aip-test-001-users`.
 
-2. Don't create Cloud Access Roles granting Administrator access to users. This is not necessary and can lead to security vulnerabilities; practice the principle of least privilege.
+2. Don't create Cloud Access Roles granting Administrator access to users. This is not necessary and can lead to security vulnerabilities - please practice the principle of least privilege.
     - As a default, only the user(s) who ***own*** the project have full administrative access to the accounts in a project.
 
 

src/kion/features/key_features.md

@@ -39,7 +39,7 @@
 - Identify savings opportunities by identifying over-provisioned resources that can be reduced in size and cost in the Savings Opportunities Tab. 
 
 ```admonish note
-screenshot pending
+screenshot pending, as the example project does not have any current savings opportunities.
 ```
 
 ## Advanced Features 

src/kion/features/troubleshooting_and_support.md

@@ -14,9 +14,10 @@ This documentation is also accessible from the Kion platform by clicking the "?"
 ![Kion Support Button](./img/troubleshooting.png)
 ```
 
-If you are unable to find a solution to your issue, please contact the Kion support team by submitting a request in the upper right-hand corner of the support page.
+<!-- If you are unable to find a solution to your issue, please contact the Kion support team by submitting a request in the upper right-hand corner of the support page. -->
 
 ```admonish note
-Contact information for TAMU Kion Administrators pending.
+Official contact information for TAMU Kion Administrators is still pending.
+For now, please contact Andrew Dean or Joseph Rafferty via Teams or Slack for support.
 ```